Privacy Policy

At YoSell, your privacy is not just a compliance checkbox — it's a core value. This policy outlines exactly what data we collect, why we collect it, and how we protect it. We believe in transparency: no hidden trackers, no selling your data to third parties. Just a straightforward explanation of how we handle your information.

We only collect data that is essential to providing you with a seamless e-commerce experience. Here's what we gather:

• Account details — your name, email address, phone number, and business information when you create a seller account.
• Transaction data — order details, payment confirmations, and delivery information necessary to process COD and online payments.
• Usage analytics — pages you visit, features you use, and device information (browser type, OS) to improve platform performance.
• Communications — messages you send to our support team or through the platform's messaging features.

Every piece of data we collect serves a specific purpose. We never use your information beyond what's described here:

• To operate and maintain your YoSell account, including order processing, payment handling, and delivery coordination.
• To improve our platform — we analyze aggregated usage patterns to fix bugs, optimize performance, and build features sellers actually need.
• To communicate with you about your account, orders, security alerts, and important platform updates.
• To prevent fraud and protect both buyers and sellers from suspicious activity on the platform.
• To comply with legal obligations under Algerian law when required by authorities.

We do not sell your personal information. Period. We only share data in these specific circumstances:

• With delivery partners (Yalidine, Maestro, etc.) — we share order and address details solely to fulfill your shipments.
• With payment processors — transaction data is shared securely to process COD confirmations and online payments.
• When legally required — if compelled by Algerian law enforcement or regulatory authorities.

We use minimal cookies necessary for the platform to function — authentication sessions, preference storage, and analytics. We do not use invasive third-party trackers or sell cookie data to advertisers. You can manage cookie preferences through your browser settings.

You have full control over your personal data. Under this policy, you can:

• Access a copy of all personal data we hold about you at any time.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your account and all associated personal data.
• Export your data in a portable format if you decide to switch platforms.

Security is not optional. We employ industry-standard measures to safeguard your information: TLS encryption for data in transit, encrypted databases for data at rest, regular security audits, and strict access controls. Payment card details are never stored on our servers — all payment processing is handled by certified providers.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we'll notify you via email or through a prominent notice on the platform. The updated policy will always be accessible from this page.

Have questions about how we handle your data? Our team is ready to help. Reach out to us at privacy@yosell.app and we'll respond within 48 hours.